Privacy Policy
We understand that protecting your personal information is important. This Privacy Policy outlines our commitment to safeguarding your personal information provided to us, or otherwise collected by us, offline or online, including through our services (including the supply of our products) and website (Services). In this Privacy Policy, “we”, “us”, or “our” refers to Digital Directions.
This Privacy Policy takes into account the requirements of the Privacy Act 1988 (Cth) and the Australian Privacy Principles. In addition to the Australian laws, individuals located in the European Union (EU) may also have rights under the General Data Protection Regulation 2016/679 (GDPR). Appendix 1 provides details of the additional rights of individuals located in the EU and how we process their personal information.
Personal Information
Personal information: The types of personal information we may collect about you include:
We may collect these types of personal information directly from you or from third parties.
Collection and Use of Personal Information
We may collect, hold, use, and disclose personal information for the following purposes:
Disclosure of Personal Information to Third Parties
We may disclose personal information to:
Where the disclosure of your personal information is solely subject to Australian privacy laws, you acknowledge that some third parties may not be regulated by the Privacy Act and the Australian Privacy Principles in the Privacy Act. If any such third party engages in any act or practice that contravenes the Australian Privacy Principles, they would not be accountable under the Privacy Act, and you will not be able to seek redress under the Privacy Act.
How We Treat Personal Information That Is Also Sensitive Information
Sensitive information is a sub-set of personal information that is given a higher level of protection under the Australian Privacy Principles. Sensitive information includes information relating to your racial or ethnic origin, political opinions, religion, trade union or other professional associations or memberships, philosophical beliefs, sexual orientation, sexual practices or sex life, criminal records, health information, or biometric information.
We will not collect sensitive information about you without first obtaining your consent.
Provided you consent, your sensitive information may only be used and disclosed for purposes relating to the primary purpose for which the sensitive information was collected. Sensitive information may also be used or disclosed if required or authorised by law.
Our Commitment to You
Your personal information will:
Your Rights and Controlling Your Personal Information
Your choice: By reading this Privacy Policy, you understand that by providing personal information to us, we will collect, hold, use, and disclose your personal information in accordance with this Privacy Policy. You do not have to provide personal information to us, but if you do not, it may affect your use of our Services.
Information from third parties: If we receive personal information about you from a third party, we will protect it as set out in this Privacy Policy. If you are a third party providing personal information about somebody else, you represent and warrant that you have that person’s consent to provide their personal information to us.
Restrict and unsubscribe: To object to processing for direct marketing or unsubscribe from our email database, or opt-out of communications (including marketing communications), please contact us using the details below or opt-out using the opt-out facilities provided in the communication.
Correction: If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant, or misleading, please contact us using the details below. We will take reasonable steps to promptly correct any information found to be inaccurate, incomplete, misleading, or out of date.
Complaints: If you wish to make a complaint, please contact us using the details below and provide us with full details of the complaint. We will promptly investigate your complaint and respond to you in writing, setting out the outcome of our investigation and the steps we will take in response to your complaint. You also have the right to contact the relevant authority in the country in which you are based.
Storage and Security
We are committed to ensuring that the personal information we collect is secure. To prevent unauthorised access or disclosure, we have implemented appropriate physical, electronic, and managerial procedures to safeguard and secure personal information and protect it from misuse, interference, loss, unauthorised access, modification, or disclosure.
We cannot guarantee the security of any information that is transmitted to or by us over the Internet. The transmission and exchange of information is carried out at your own risk. While we take measures to safeguard against unauthorised disclosures of information, we cannot assure you that the personal information we collect will not be disclosed in a manner inconsistent with this Privacy Policy.
Cookies and Web Beacons
We may use cookies on our online Services from time to time. Cookies are text files placed in your computer’s browser to store your preferences. Cookies, by themselves, do not tell us your email address or other personally identifiable information. However, they allow third parties, such as Google and Facebook, to display our advertisements on your social media and online media feeds as part of our retargeting campaigns. If and when you choose to provide our online Services with personal information, this information may be linked to the data stored in the cookie.
You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies), you may not be able to access all or parts of our online Services.
We may use web beacons on our online Services from time to time. Web beacons (also known as Clear GIFs) are small pieces of code placed on a web page to monitor visitor behaviour and collect data about the visitor’s viewing of a web page. For example, web beacons can be used to count users who visit a web page or deliver a cookie to the browser of a visitor viewing that page.
We may use Google Analytics to collect and process data. To find out how Google uses data when you use third-party websites or applications, please see Google Privacy Policy or any other URL Google may use from time to time.
Links to Other Websites
Our Services may contain links to other websites. We do not have any control over those websites and are not responsible for the protection and privacy of any personal information you provide while visiting those websites. Those websites are not governed by this Privacy Policy.
Amendments
We may, at any time and at our discretion, amend this Privacy Policy. We will notify you if we amend this Privacy Policy by contacting you through the contact details you have provided to us. Any amended Privacy Policy is effective once we notify you of the change.
For any questions or notices, please contact our Privacy Officer at:
Digital Directions
Address: 43 Yates Avenue, Ashgrove, 4060, QLD, Australia
Email: [email protected]
Last updated: 10/02/2025
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Digital Directions® acknowledges the Turrbal and Yuggera people as the Traditional Custodians of the land on which we operate. We recognise their enduring connection to the land, water, and community. We pay our respects to their Elders, past and present, and extend that respect to all Aboriginal and Torres Strait Islander peoples today.