4.7 out of 5 by Capterra

Workato: Transforming Business Operations with Intelligent Integration and Automation

Workato is a leading integration and automation platform designed to help medium to large enterprises streamline their workflows. With AI-powered automation, seamless integrations, and real-time monitoring, Workato enables businesses to optimise operations, drive efficiency, and accelerate digital transformation.

Key Features

  • Comprehensive Integration Platform: Connects a wide range of applications, data, and systems to streamline business processes.

  • Workflow Automation: Enables the automation of complex workflows across multiple applications, enhancing operational efficiency.

  • AI-Powered Capabilities: Integrates AI functionalities to optimize business operations and decision-making processes. ​

  • Extensive Pre-Built Connectors: Provides over 600 connectors for databases, cloud apps, and more, facilitating seamless integration. ​

  • Low-Code/No-Code Development: Allows users to build integrations and automations with minimal coding, democratizing workflow automation. ​

  • Real-Time Monitoring and Analytics: Offers insights into data flows and workflow performance to ensure optimal operations.

Ideal Customer Profile

  • Medium to Large Enterprises: Organizations seeking enterprise-grade integration and automation platforms to manage complex workflows.

  • Businesses with Diverse Application Ecosystems: Companies requiring seamless integration across multiple applications and data sources to enhance operational efficiency.

  • Firms Embracing Digital Transformation: Enterprises aiming to leverage automation and AI to optimize business processes and drive innovation.

Address

Sydney, Australia

Video

Reviews

Karen

Senior Director of Marketing in US | Verified LinkedIn User

Construction, 10,000+ Employees
Used the Software for: 2+ years

Powerful Automation Platform

5.0 (3 weeks ago)

With Workato, we can automate repetitive tasks in our marketing campaigns, which allows us to save valuable time and resources. Its ability to integrate with a wide range of applications and systems facilitates data synchronization, workflow automation, and the creation of a consolidated view of our customers.

  • Capability to integrate and automate workflows across a wide variety of applications and systems.
  • Helps interconnect marketing tools such as CRM, automation platforms, web analytics, and social media.
  • No negative or problematic aspects identified.

Verified Reviewer

Verified LinkedIn User

Computer & Network Security, Self Employed
Used the Software for: 6–12 months

User review of Workato

4.0 (2 months ago)

Overall experience with Workato has been quite positive till now to be fair. I like all the features and how it allows the user to be creative and productive at the same time.

  • Smooth and reliable automation process.
  • Cloud management is a plus.
  • Pricing can accumulate to a large amount over time.
  • Some customisation may feel limited.

Sanna

Developer in US

Information Technology & Services, 5,001–10,000 Employees
Used the Software for: 2+ years

Workato Technical Experience

4.0 (4 weeks ago)

It was good and satisfying. Though we are not using it anymore after moving to APIgee Universal setup.

  • Flexible and robust middleware configurations, particularly for integrating IT tools like ServiceNow and Salesforce.
  • Drag and Drop feature for field mappings.
  • One-click setup for API configurations and validating user credentials.
  • Default configurations available for most popular ITS tools.
  • Not many configurations available for relatively new tools like Flexera, DevOps CI/CD tools, etc.
  • Need for more manual configurations.

Alternatives Considered:

  • Apigee Edge

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