Request System Review
4.6 out of 5 by Capterra

Deputy is a workforce management platform that simplifies scheduling, time tracking, and task management to keep teams compliant and running smoothly.

Back to all Partners

About

Discover more >

​Deputy is an Australian-based workforce management platform that simplifies employee scheduling, time tracking, and compliance with labour laws. Trusted by over 1.4 million shift workers across 100+ countries, Deputy helps businesses optimise labour costs, improve productivity, and ensure compliance.

Key Features

  • Employee Scheduling: Easily build and share rosters using AI-powered auto-scheduling that considers staff availability, skills, and wage costs.

  • Time and Attendance Tracking: Track employee hours accurately via mobile apps or kiosks, with seamless timesheet and payroll integration.

  • Labour Compliance Management: Stay compliant with built-in tools for managing breaks, overtime, and local labour laws like Fair Workweek.

  • Task Management and Communication: Assign and track tasks while keeping staff informed through an in-app news feed and document sharing.

Ideal Customer Profile

    • Retail Businesses: Shops and chains looking to align rosters with foot traffic and control wage costs.

    • Hospitality Venues: Cafés, restaurants, and pubs needing flexible scheduling and award compliance.

    • Healthcare Providers: Clinics and aged care facilities that require accurate staffing to meet care standards and legal obligations.

    • Call Centres: Teams operating across shifts needing reliable scheduling and internal comms tools.

Address

Level 13, 580 George Street Sydney, Australia NSW 2000

Video

Reviews

Anthony

Finance and International Business in US

Food & Beverages, 201–500 Employees
Used the Software for: 1+ year

Allows for more accomplished work

5.0 (10 months ago)

It allows me to have order and coordination in all my work, using this platform I do not have to move to others causing confusion.

  • Pros:
  • It is a platform with multiple very nice functions for my work that benefit me in monitoring and planning.
  • Very easy to use system.
  • Helped me achieve more professional development by presenting projects in estimated times with on-time monitoring.
  • Helps with coordination of schedules, shifts, and total hours worked.
  • Cons:
  • It has been completely to my liking and there are no bad dislikes or bad flaws. I like everything and feel happy using it.

Kiri

Director in Australia

Retail, 2–10 Employees
Used the Software for: 1+ year

A robust system with lots of features

5.0 (6 months ago)

I use Deputy for rostering staff, processing timesheets and payroll, and messaging the team.

  • Pros:
  • Deputy is a robust rostering and payroll system.
  • Sections for tracking employee training and keeping documents safe.
  • Cons:

It’s expensive, as you pay per active user and there is a base charge as well. It adds up quickly!

Aanchal

Sales Associate in Canada

Photography, 11–50 Employees
Used the Software for: 2+ years

A 360 app for managing workforce with some bugs

3.0 (6 months ago)

The app is easy to use and helpful but the bugs need to be addressed.

  • Pros:
  • The news feed feature in Deputy is very helpful and is an innovative idea for a time tracking app.
  • Cons:
  • There are a lot of bugs in the app.
  • In the ‘people’ section, not everyone in the organisation shows up.
  • No filter feature—some staff just randomly don’t show in the list.
  • Sometimes calculates the time of the shift incorrectly.

Ready to buy or renew?

We’ll help you get the best deal. Guaranteed savings, pricing transparency, and an effortless win.

Start Your HR Tech Journey with Digital Directions.

Tell us a bit about yourself and we’ll give you a call to explore how we can help.