3.8 out of 5 by Capterra

Definitiv provides financial management and accounting software for businesses, focusing on compliance and reporting.

Definitiv is an Australian cloud-based payroll and workforce management platform designed for organisations with complex structures and diverse pay conditions. It streamlines payroll, time and attendance, and compliance to help businesses stay efficient and compliant.

Key Features

    • Payroll Management: Automates payroll processing with a date-driven system that accurately calculates wages, taxes, and superannuation contributions.

    • Award Interpretation: Handles complex pay conditions by interpreting various awards, enterprise agreements, and contracts using a flexible, configurable engine.

    • Time and Attendance Tracking: Offers tools for managing employee timekeeping, including timesheets, rostering, and a TimeClock app for clocking in and out.

    • Compliance Management: Provides inbuilt compliance checks and notifications to help businesses meet legal requirements and mitigate workforce-related risks.

Ideal Customer Profile

  • Mid to Large Enterprises: Organisations seeking a scalable payroll and workforce management solution.

  • Complex Organisational Structures: Businesses with multi-entity operations needing support for layered hierarchies and reporting.

  • Diverse Pay Conditions: Employers managing multiple awards, enterprise agreements, or contracts requiring flexible interpretation.

  • Industry-Specific Needs: Companies in sectors like education, mining, transport, and professional services needing tailored functionality.

Address

50 Kings Park Rd. West Perth Western Australia 6005

Video

Reviews

Chelsea

Office Manager in Australia

Hospitality, 11–50 Employees
Used the Software for: Free Trial

So many options!

4.0 (2 years ago)

So far, it’s been great.

It’s so customisable. I love the reporting centre, and the date-driven nature means I can track all changes over time.

Would love the option for a separate approver for leave requests and timesheets. Our business has different approvers to those who approve leave, so we’ve had to allocate all approvals to one person (timesheet approver), and continue with our manual leave request process.

The Access Group Response (2 years ago):

Hi Chelsea, We’re glad you’re enjoying the time to leave a review for Access Definitiv! We’ve reached out to your Account Manager to see how we can work out the best process for separate approvers for leave requests and timesheets. Thank you for choosing Definitiv!

Kate

Payroll Officer in Australia

Education Management, 51–200 Employees
Used the Software for: 6–12 months

Definitiv

4.0 (2 years ago)

Good product but needs initial support in implementation.

Ease of use once correct parameters are set up.

Very complex to implement and needs essential training for the system admin.

The Access Group Response (2 years ago):

Hi Kate, Thank you for taking the time to provide feedback on Definitiv. We’re glad to hear that you find the product easy to use once the parameters are set up and appreciate your feedback on the complexity of implementation. We would appreciate the opportunity to review your implementation processes and identify areas where we can improve our support. Please feel free to reach out to our Customer Success Team, and we will arrange a time to discuss. We value your feedback. Thank you for choosing Definitiv and we look forward to continuing to provide you with a great product and exceptional support!

Stephen

Pharmacist in Australia

Pharmaceuticals, 2–10 Employees
Used the Software for: 1–5 months

Really bad

2.0 (Last year)

Negative experience, for something that should be so simple. I found it incredibly time-consuming and difficult to use adding to our already busy workload!

Picture recognition for staff sign-in is cool. It does have a lot of potential.

Lots. It was incredibly hard to set up a simple roster using the program if someone missed a sign-in or sign out. It’s really hard to edit on their hours, example, I would add 7.5 hours annual leave and it would appear on Definitiv as 15 hours. Hard to edit timesheets and rosters.

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