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AHE: Transforms & Implements Their First HCM in under 100 days

At Digital Directions, we love working with businesses that are ready to take the next step—teams with big ambitions and a drive to do things better. That’s why partnering with Australian Homeware Enterprises, a growing Australian business, was such a rewarding experience. In this case-study, we’ll take you behind the scenes of how we helped Australian Homeware Enterprises move from spreadsheets to a modern Human Capital Management (HCM) tool, setting them up for smoother HR processes and continued growth.  Here’s the story of how we worked together to create an HR system that’s as forward-thinking as Australian Homeware Enterprises itself. 
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Insights from Australian Homeware Enterprises

“Digital Directions made the difference for our business being able to identify, purchase and implement the right HR solution.

Jack and his team spent lots of time understanding our needs before presenting us with several product options including the commercial elements. This allowed us to make a well-informed decision and purchase a product that will suit us now and well into the future.”

Matt Von Wald – People & Culture

Client

Meet Australian Homeware Enterprises: Building a Strong Foundation for Growth

Australian Homeware Enterprises is a growing Australian business with big ambitions and a team that’s passionate about what they do. As a company on the rise, they’ve always been focused on delivering great results, but when it came to managing their HR processes, they were relying on a patchwork of systems and Excel spreadsheets. While this approach worked in the early days, as Australian Homeware Enterprises continued to scale, they knew it was time for a change.  At Australian Homeware Enterprises, it’s all about building a strong foundation for growth, and they recognised that the right HR technology could help them manage their people more effectively. They needed a modern, integrated HCM tool to streamline their HR functions, boost efficiency, and ensure their data was accurate and reliable—so they could focus on what matters most, driving their business forward.

Headquarters

Sydney, Australia

Founded

1997

Industry

Cryptocurrency Trading

The Challenge: Managing HR Without a Modern System

When we first started working with Australian Homeware Enterprises, we quickly saw the challenges they were facing. Without a modern HCM tool, they were juggling multiple systems and spreadsheets, which meant:

  • Fragmented Data: Information was spread across different sources, making it hard to get a clear, unified picture of their workforce, whilst becoming a compliance risk as they continued to scale in multiple geo-locations.
  • Manual Work: A lot of their processes were manual, which took up valuable time and increased the risk of errors.
  • Inefficiencies: Without a centralised system, everyday tasks like tracking employee data or managing payroll were more complicated than they needed to be.

As a growing business, Australian Homeware Enterprises knew they couldn’t keep relying on this approach. They needed a solution that would bring everything together, reduce errors, and make their HR processes smoother. That’s when they reached out to us at Digital Directions for help.

The Solution: A Tailored Approach to HR Tech

At Digital Directions, we love helping businesses like Australian Homeware Enterprises take their HR processes to the next level. From our first chat, we could see their enthusiasm for growth and their commitment to doing things better. We knew we needed to help them find an HCM tool that was easy to use, efficient, and set them up for success as they continued to scale.

Here’s how we helped:

  1. Getting to Know Their Needs: We started by sitting down with their team to understand their goals, challenges, and what they wanted from an HCM system.
  2. Finding the Right Solution: We recommended a modern, integrated HCM tool that would bring all their HR processes into one place, tailored to their specific needs as a growing business.
  3. Supporting the Implementation: We guided them through the entire process, from selecting the system to rolling it out, making sure everything went smoothly and fit into their busy schedule.

Our goal was to make the transition as stress-free as possible, so Australian Homeware Enterprises could start seeing the benefits of their new system right away.

The Outcome: A Modern, Streamlined HR System

Working together, we helped Australian Homeware Enterprises say goodbye to spreadsheets and hello to a modern, integrated HCM tool that’s transformed the way they manage HR.

Here’s what we achieved:

  • Centralised HR Management: We moved them from fragmented systems and spreadsheets to a single, integrated HR solution, making it easier to manage everything in one place and mitigating the compliance risks.
  • Improved Efficiency: By automating manual processes, we eliminated inefficiencies and freed up time for their team to focus on more strategic work.
  • Data Accuracy: The new system ensures accurate, real-time data, giving Australian Homeware Enterprises confidence in their decision-making and workforce management.

Now, with the right HCM tool in place, Australian Homeware Enterprises is equipped to manage their HR functions with greater ease, efficiency, and confidence, setting a strong foundation for their continued growth.

A Partnership Built on Growth

For us at Digital Directions, this project was about more than just implementing a new system—it was about partnering with a team that’s excited about the future. Australian Homeware Enterprises’s drive to improve and their focus on building a strong business made this collaboration a joy. Together, we created a solution that not only solves their immediate challenges but also supports their ambitions for years to come.  Australian Homeware Enterprises is all about growth, and we’re proud to have helped them take a big step forward with their HR processes, too.

Insights from Australian Homeware Enterprises

“Digital Directions made the difference for our business being able to identify, purchase and implement the right HR solution.

Jack and his team spent lots of time understanding our needs before presenting us with several product options including the commercial elements. This allowed us to make a well-informed decision and purchase a product that will suit us now and well into the future.”

Matt Von Wald – People & Culture

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Our clients are at the heart of everything we do—we go above and beyond to deliver exceptional results, ensuring they always feel supported and valued.

Jack Hewitt Founder

Jack Hewitt

Founder

Ready to Transform Your HR Tech?

If Australian Homeware Enterprises’s story resonates with you, maybe it’s time to take a fresh look at your own HR tech setup. At Digital Directions, we’re here to help you find solutions that save you time, boost efficiency, and support your people—just like we did for Australian Homeware Enterprises.
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Digital Directions® acknowledges the Turrbal and Yuggera people as the Traditional Custodians of the land on which we operate. We recognise their enduring connection to the land, water, and community. We pay our respects to their Elders, past and present, and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

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