“We engaged Digital Directions Consulting Pty Ltd to assist us to find a suitable HR and payroll system for our business. Jack and his team were efficient; they listened to our needs and facilitated a seamless transition whilst providing support every step of the way. A big thank you to the team!”
Jill Dolphin – Chief People Officer
Premise’s people and payroll operations were being managed through legacy platforms that no longer supported the business’s complexity or pace of change. Key challenges included:
Premise needed a new solution—but they also needed a partner to guide them through the entire journey, from procurement through to go-live.
Digital Directions was engaged to lead the full transformation—helping Premise evaluate best-fit vendors, negotiate contracts, and implement their chosen HRIS and Payroll systems with full integration in place by day one.
We worked closely with Premise’s executive and HR leadership to run a structured evaluation process. Based on their needs, workflows, and growth plans, we helped shortlist, assess, and select best-fit HRIS and Payroll platforms—ensuring strong alignment across functional, technical, and commercial requirements.
Our team provided detailed contracting and commercial guidance—ensuring favourable terms and value for money across both platforms, while avoiding common pitfalls in system licensing and scope.
Once selected, we led the parallel implementation of both systems—HRIS and Payroll—across 350 employees nationally. This included full platform configuration, data migration, workflow setup, training, and change management support.
Using our middleware solution, we delivered a custom integration between the two platforms—ensuring real-time data flow across onboarding, job changes, terminations, and leave—removing admin overhead and reducing risk.
In under six months, Premise successfully transitioned to a new, fully integrated HR and Payroll ecosystem—streamlining operations and creating a future-proof foundation for growth.
Key results included:
“We engaged Digital Directions Consulting Pty Ltd to assist us to find a suitable HR and payroll system for our business. Jack and his team were efficient; they listened to our needs and facilitated a seamless transition whilst providing support every step of the way. A big thank you to the team!”
Jill Dolphin – Chief People Officer
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Digital Directions® acknowledges the Turrbal and Yuggera people as the Traditional Custodians of the land on which we operate. We recognise their enduring connection to the land, water, and community. We pay our respects to their Elders, past and present, and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
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