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Hub Australia: Procurement Saves $60,000 on Annual Subscriptions

At Digital Directions, we love working with companies that inspire us—businesses with big ideas, strong values, and a genuine commitment to their people. That’s why partnering with Hub Australia, a leader in flexible workspaces, was such a rewarding experience. In this case-study, we’ll take you behind the scenes of how we helped Hub Australia revamp their HR tech setup, saving them time, money, and a whole lot of frustration.  Here’s the story of how we worked together to create an HR ecosystem that’s as forward-thinking as Hub Australia itself.
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Insights from Hub Australia

To be written…

Mick Baker – Head of People & Culture

Client

Meet Hub Australia: More Than Just a Workspace Provider

If you haven’t heard of Hub Australia, let us introduce you. They’re the go-to name for flexible workspaces, with 15 locations across Australia’s major cities. But they’re so much more than just a place to work. As a growing, medium-sized business, Hub Australia has built a reputation for creating vibrant, people-focused environments that inspire collaboration and innovation.  For Hub Australia, HR technology isn’t just a tool—it’s a key part of their strategy to attract, retain, and develop great talent, helping their team drive the business forward. Their culture is all about inclusivity, wellbeing, and growth, which is why they’re proud to be a certified B Corporation, balancing purpose with profit. With a passionate team and big ambitions, Hub Australia is always looking for ways to improve their processes and technology to better support their mission of creating exceptional workspaces and communities. 

Headquarters

Melbourne, Australia

Org Size

200

Savings

$58,000

The Challenge: A Fragmented HR Tech Setup

When we first started working with Hub Australia, we quickly saw the challenge they were facing. Their HR tech setup—a mix of tools including a HRIS, Payroll, Performance Manager, LMS, Professional Development Learning Content, and ATS—wasn’t working for them.

Here’s what they were dealing with:

  • Disconnected Tools: Their systems weren’t integrated, leading to overlapping features and inefficiencies.
  • High Costs: This setup wasn’t cheap, costing over $162,000 a year in subscriptions.
  • Missed Opportunities: For a company so focused on doing things smarter and better, this disjointed system was holding them back from getting the most out of their HR technology.

It was clear Hub Australia needed a change—and we were excited to help make it happen.

The Solution: A Personalised Approach to HR Tech

At Digital Directions, our goal is to help businesses like Hub Australia find HR tech solutions that fit their unique needs. From the start, we could see Hub Australia wasn’t just another company—they were a team with a clear vision, a strong sense of purpose, and a genuine commitment to their people. We knew we needed to help them create an HR tech setup that matched their energy and ambitions.

Here’s how we did it:

  1. Getting to Know the Team: We started by sitting down with Hub Australia’s team to understand their goals, challenges, and what they wanted their HR tech to achieve.
  2. Digging into the Details: We reviewed their existing tools, pinpointing where things could be streamlined and identifying opportunities to save time and money.
  3. Recommending the Right Tools: We suggested a set of modern, integrated solutions that were not only efficient but also aligned with Hub Australia’s values of inclusivity, growth, and sustainability.

Our focus was on finding tools that worked seamlessly together, were easy to use, and could grow with Hub Australia as they continued to expand.

The Outcome: A Smarter, More Connected HR Ecosystem

Working together, we transformed Hub Australia’s HR tech setup into something they can truly rely on. We streamlined their tools, bringing in three new providers to create a cohesive, integrated system that’s built to grow with them.

Here’s what we achieved:

  • Real Savings: By cutting out unnecessary overlaps, we reduced their annual subscription costs by $59,388, freeing up budget for other priorities.
  • Better Efficiency: The new tools work seamlessly together, making life easier for their HR team and letting them focus on what matters—supporting their people.
  • Future-Ready: The updated system is designed to scale as Hub Australia grows, giving them confidence it will support them for years to come.
  • Values in Action: Every solution we recommended reflects Hub Australia’s commitment to their people and their B Corp principles, ensuring their tech matches their mission.

A Partnership That Feels Right

For us at Digital Directions, this wasn’t just about fixing a tech problem—it was about building a partnership with a company we admire. Hub Australia’s enthusiasm, their focus on their team, and their drive to make a positive impact made this project a joy to work on. Together, we created something that not only solves today’s challenges but sets them up for even greater success in the future.  Hub Australia is a company that’s all about creating spaces where people thrive, and we’re proud to have helped them build an HR tech setup that does the same for their team. 

Insights from Hub Australia

To be written…

Mick Baker – Head of People & Culture

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Our clients are at the heart of everything we do—we go above and beyond to deliver exceptional results, ensuring they always feel supported and valued.

Jack Hewitt Founder

Jack Hewitt

Founder

Ready to Transform Your HR Tech?

If Hub Australia’s story resonates with you, maybe it’s time to take a fresh look at your own HR tech setup. At Digital Directions, we’re here to help you find solutions that save you time, reduce risks, and support your people—just like we did for Hub Australia.
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Digital Directions® acknowledges the Turrbal and Yuggera people as the Traditional Custodians of the land on which we operate. We recognise their enduring connection to the land, water, and community. We pay our respects to their Elders, past and present, and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

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